Last update: 15 Apr, 2024
<aside> <img src="/icons/list-indent_lightgray.svg" alt="/icons/list-indent_lightgray.svg" width="40px" /> Table of contents
</aside>
<aside>
<img src="/icons/user-circle_lightgray.svg" alt="/icons/user-circle_lightgray.svg" width="40px" /> Available for
Artist Expert Explorer
</aside>
<aside> <img src="/icons/copy_lightgray.svg" alt="/icons/copy_lightgray.svg" width="40px" /> Related articles Delivery & Returns Saved artworks
</aside>
In this article On Subjektiv you can find artworks you love and purchase those that makes your heart beat faster. Here we’ll cover the purchase process of an artwork.
We believe that your match with an artwork is the most important thing. So, when you find an artwork that makes your heart beat faster, don’t hesitate to go for it. But remember, that not any artwork on Subjektiv can be owned. There are 4 main artwork statuses that tell you if it can be owned:
In progress: those artworks are unfinished and can’t be purchased.Not available to own: those artworks are finished, but the owner doesn’t want to sell them at the moment.Archived: The artwork owner is missing, so it can’t be owned.Available to own: The artwork is looking for a new owner!<aside>
<img src="/icons/verified_green.svg" alt="/icons/verified_green.svg" width="40px" /> Tip: Save artwork you love by clicking on the Save icon so you don’t lose it.
</aside>
Once you find an artwork, check the price or press Own artwork to start the checkout process.
During the checkout process, we will ask you to provide:
Place Order. By placing an order, you agree with our Terms of Sale.<aside> <img src="/icons/currency_orange.svg" alt="/icons/currency_orange.svg" width="40px" /> Note: We instantly charge you the artwork price, delivery, and packaging cost to confirm the order placement. Additionally, we can charge the taxes based on your billing address.
</aside>
<aside> <img src="/icons/info-alternate_green.svg" alt="/icons/info-alternate_green.svg" width="40px" /> We will contact you after placing the order to confirm it and tell you more about the delivery process.
</aside>
The artwork you own becomes in the Delivering status and can now be temporarily found in your Collection. To find it, go to the Profile → My Collection tab. Other users will not see the artwork in your Collection until you receive the physical artwork.
To track the delivery process, you have to open Order Details. To do so:
Go to Profile on the sidebar, select the artwork you need from your Studio or Collection
You will see the order status and last update date on the right block with the artwork title.
Click the Details button to open the order details page.
Artwork page • Click Details to open Order Details
<aside> <img src="/icons/info-alternate_gray.svg" alt="/icons/info-alternate_gray.svg" width="40px" /> Learn more about delivering and refunds: Delivery & Returns
</aside>
If you want to cancel the order, please write to [email protected] with the subject “Order cancelation - {Your order number}”.
How is the cost of delivery determined?
How are the artworks packaged to ensure their safety during delivery?
How do you deliver the artwork?